Fareham 24-7 Taxi & Private Hire
Fareham 24-7 Taxi & Private Hire

Drivers Service Level Aims

  • Will ensure my vehicle is kept in perfect condition inside and out.


  • Will ensure my vehicles’ interior and exterior is kept clean and well maintained.


  • Will ensure that my vehicle is correctly insured for carrying fare-paying passengers.


  • Will ensure my driving license and taxi license is current.


  • Will ensure my MOT Test Certificate and Vehicle Excise Duty are current.


  • Will keep high standards of personal cleanliness.


  • Will be smartly dressed.


  • Will carry my photographic ID.


  • Will, for a pick-up from a private address or business address, ensure that; I knock or ring the bell at the front door of the residence. Communicate through the reception desk at business premises.


  • Will ensure that the rear passenger area of the vehicle does not contain my personal belongings.


  • Will ensure that the front passenger seat is available to the passenger.


  • Will ensure that the vehicle in-car entertainment is not used whilst a passenger is in the vehicle unless specifically requested by the passenger.


  • Will open vehicle doors for the passenger.


  • Will be polite and courteous at all times, maintain the highest possible standards of behaviour, which is to include maintaining maximum discretion, avoiding over familiarity with the passenger, and not arguing or verbally abusing other road users.


  • Will ensure that there be sufficient luggage space for the passenger.


  • Will provide assistance to the passenger with their luggage both into and out of the boot.


  • Will inform the call centre of any problems regarding pick-up, as soon as any problems become known.


  • Will not permit smoking in the vehicle at any time.


  • Will ensure that all calls are answered through a hands free kit.


  • Will not take personal calls while a passenger is in the vehicle, unless in the case of an emergency.


  • Will be contactable at all times when on call.


  • Will ensure to be at meeting points in good time and will at all time clearly display the appropriate name and any other required information on a neatly written name board.


  • Will conform to all road traffic laws, including speed limits and restrictions, at all times during the ride.


  • Will not be under the influence of drugs and or alcohol when driving.


  • Will ensure that the company is promptly informed any property left in the vehicle by any passenger and that such property is returned to either the all centre or the passenger.


  • Will promptly inform the company of details of any passenger service related issues and problems.


  • Will, if a passenger is in the vehicle at the time of an accident, report the accident to Fareham 247 Ltd as soon as practicable and in any event within twelve hours.

Need a Taxi?

Call us at any time, 24 hours a day.

02392 326327

01329 235235

Fareham 24/7 Taxi's offers a high-quality service at affordable prices.

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